Privacy Policy
This Privacy Policy outlines our approach to handling personal data and explains how we use the information you provide.
Information We Collect
We only collect the information that is necessary for us to provide our services and in compliance with the General Data Protection Regulation (GDPR). The personal information we collect from you, which you provide voluntarily through our website, includes:
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Your name
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Address
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Phone number
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Email address
Please note that we do not store any payment information, such as credit card details, as these are securely processed by third-party payment providers, including PayPal.
Additionally, we monitor customer traffic patterns and site usage to help us enhance our services and improve user experience.
How We Use Your Information
We may use your information for the following purposes:
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To respond to your inquiries, questions, feedback, or complaints.
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To provide you with our products and services.
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To process your orders and handle payments or refunds.
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To personalize your shopping experience by suggesting products based on your previous interactions with us.
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To analyze statistics and gather feedback on our products, websites, mobile apps, and services. For example, we may occasionally ask you to review a product you've purchased, and sometimes we engage independent feedback providers.
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To maintain and secure our website and mobile apps to ensure your safety while accessing our services.
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To better understand your preferences as a customer so we can offer products and services that suit you.
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To inform you about our latest products, services, and promotions.
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To assist you in resolving any issues or queries you may have.
By using our website, you consent to allowing third-party services to process your IP address to determine your location for currency conversion purposes. We also store a session cookie to remember your selected currency, which will automatically expire when you close your browser.
Marketing and Newsletters
We will send marketing communications via email only if you have opted in to receive them. If you no longer wish to receive these messages, you can unsubscribe by contacting us, and we will promptly remove you from our mailing list.
Sharing Your Information
Your personal information is only used to process your order and is not shared with any third parties. We do not share or sell your data, except when required by law or a public authority.
Links to External Websites
Our website may contain links to external sites that are not governed by this Privacy Policy. We are not responsible for the privacy practices of those websites.
Cookies
Cookies are small data files sent by a web server to your browser that allow the server to collect information from your browser. We use cookies to remember your shopping cart items, streamline the login process for registered users, ensure the security of our users, and provide the necessary features for online shopping. Cookies must be enabled in your browser for shopping on our website.
Data Retention
We retain your personal data only for as long as necessary to provide you with our services and in compliance with GDPR guidelines. We ensure that your information is kept for no longer than required.
Contacting Us
If you have any questions regarding the processing of your personal data, please contact us:
Via email: alicebakerart@gmail.com